If your order is placed as ASAP, it can not be canceled due to the payment being processed as well as the food being in production. You may attempt to call the restaurant if its less than 3-5 minutes from the order being placed to see if the order has not been made.
Scheduled orders can be canceled so long as the food has not been prepared by calling the restaurant and speaking with a manager. If management can confirm food preparation hasn’t begun and credit card has not been charged, the cancellation can be approved.
We cannot cancel, refund or give credit if you change your mind or mistakenly order an item after the order is prepared.