• • How do I locate the restaurant near me?
    Visit order.jimmychangas.com  to place your online order.  Enter your address in the space provided in Near or select the around me icon. From there, click Search for Locations for the restaurants available near you. 
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  • • How do I use my Tex-Mex Insider account with my online order?
    Visit order.jimmychangas.com . Enter your order preferences and your home address, click Search for Locations. At checkout, click the bottom, black, button for “Tex-Mex Insider.” This will route to Insider login -- utilize Insider details to login, and then, site will return to the ordering cart.     Click Tex-Mex Insider SIGN IN.   From there,...
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  • • May I see my order history?
    Yes, you can! You can view your Recent Orders when you login under the My Account tab.  
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  • • I ordered online and want to cancel my order.
    If your order is placed as ASAP, it can not be canceled due to the payment being processed as well as the food being in production. You may attempt to call the restaurant if its less than 3-5 minutes from the order being placed to see if the order has not been made.    Scheduled orders can be canceled so long as the food has not been prepared by...
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  • • I ordered online and my food was cold.
    We’re sorry to hear about the quality of your order. Please fill out our Guest Experience Form here.
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  • • I submitted my online order with the incorrect information.
    If the delivery address or contact information is incorrect, please cancel your order (which will automatically refund) and resubmit the order with the correct information. 
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  • • I have changes to make to my online order.
    Changes may be made if the order was not placed as ASAP by calling the restaurant within 3-5 minutes of ordering. Management can assist if it’s in non-peak times.    Scheduled orders - you must call to cancel and the order must be resubmitted.   We can not add on to orders at this time, but a second-order can be placed. Please note, the “read...
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  • • I placed my online order at the wrong restaurant.
    When order is placed as ASAP, it is prepared as soon as order is received and may not be canceled. You may attempt to call the restaurant if it's less than 3-5 minutes from the order being placed and management will assist if possible.
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  • • Can I change my online order scheduled pick-up time?
    Unfortunately, we can not change the pick-up time for an already scheduled order.  You would need to cancel your order (which will automatically refund it) and place another order with the new pick-up time. 
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  • • Can I order alcohol with my online order?
    Curbside Pick-Up >> Yes! Delivery >> No, due to 3rd party delivery service regulations.
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  • • Can I enter special instructions on my online order?
    Unfortunately, we do not accept special instructions or comments on orders.
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  • • I forgot to pick up my order.
    Unfortunately, since the food was already made and waiting, we won't be able to provide a refund for your order. 
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  • • The item I want is not on the online ordering menu.
    We’re sorry to hear we don’t have the item you’ve requested. If you’d like to add a suggestion, please submit our request form here.
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